Responsible for the Network, Office 365, SharePoint and other additional systems administration. The IT Specialist will be providing End-user support and training for hardware and software, and collaborating with the Collaboration and Support Services Manager to ensure operational security, Maintenance and Governance in defined area.
Checkout on LinkedIn here.
Office 365 and SharePoint administration
Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability
Administration, support and configuration of MS Office O365 for staff
Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)
Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content
Administer and support an enterprise-level Microsoft Exchange infrastructure
Troubleshoot Exchange related issues when alerted by monitoring software
General IT: End-user support and training for hardware and software
Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Skype, OneNote, Outlook etc)
Providing end-user support for all PC based hardware, applications and services
New user setup and orientation including installing and configuring workstations, software, telephone services, network printing, etc.
Maintain and provide support for all IT infrastructure
Provide tier 1 and tier 2 support and troubleshooting
Troubleshoot OS, network and storage related issues
Operational Security, Maintenance and Governance
Perform software upgrades and patches (bios, firmware upgrades, etc.)
Troubleshoot various Office 365 issues including connectivity and mobility
Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings
Manage and maintain IT infrastructure (office network, Marinas WiFi and CCTV)
CCNA, CCNP, Network + certifications
Experience in FortiGate Firewall configuration
Experience in Cisco and Meraki Router and Switches configuration
Experience in Windows Server 2019 and Hyper-V
Knowledge of Veeam backup software
Familiar with VoIP and 3CX telephone system
People oriented and results driven
Flexibility and ability to work with ambiguity
Proven initiative taking and resourcefulness coupled with high integrity
Must have professional / technical qualifications:
Bachelor degree in IT
Min three (3) years related experience
Fluent in English, both speaking and writing
Join us in a management role and enjoy an attractive salary. On top of our generous benefits, including discounted marina services, professional development opportunities.
